SUFLER.PRO Terms of Service
Last updated: October 13, 2026
These Terms of Service ("Terms") are an agreement between you and PIXAERO LLP, a limited liability partnership registered in the Republic of Kazakhstan, BIN 260740022573, 23 Beyimbet Mailin Street, Almaty District, Astana 010000, Kazakhstan ("PIXAERO", "we", "us"). They govern your use of SUFLER.PRO: the web editor at edit.sufler.pro, the mobile apps for iOS and Android, and related services (the "Service").
By creating an account, using the Service or buying a subscription, you agree to these Terms, our Privacy Policy (https://en.sufler.pro/privacy) and our Refund Policy (https://en.sufler.pro/refund). If you do not agree, please do not use the Service.
1. Who can use the Service
1.1. You must be at least 16 years old, or the age of digital consent in your country if higher.
1.2. If you use the Service on behalf of a company, you confirm that you have authority to accept these Terms for it.
2. Your account
2.1. You need an account to use most features. You register with an email address and password or a supported sign-in method.
2.2. Keep your login details private. You are responsible for activity under your account. Tell us at support@pixaero.pro if you suspect unauthorized access.
2.3. We may limit the number of devices or simultaneous sessions per account to protect the Service.
3. Plans and features
3.1. The Service is available on a free plan and on paid subscription plans. The current plans, features and prices are listed at https://en.sufler.pro/price.
3.2. Free: cloud text sync, online editor, up to 5 chapters in Smart Script, and mirror and selfie teleprompter features with limits.
3.3. Pro: everything in Free, plus unlimited chapters, Bluetooth remotes and keyboards, and control from a second phone.
3.4. Pro+: everything in Pro, plus voice-controlled scrolling, control from the web editor, smartwatch control, auto-pauses, and selfie recording with a maximum recording length shown in the plan details and video quality up to 4K+.
3.5. Studio: everything in Pro+, plus multi-camera control and synchronization for multiple teleprompters, as described on the pricing page.
3.6. We may improve, change or remove features. If we remove a major paid feature during your paid period, we will tell you in advance and you may request a refund for the unused part.
4. Payments through Paddle
This section applies to purchases made through our website and processed by Paddle.
4.1. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Your purchase is also subject to the Paddle Buyer Terms (https://www.paddle.com/legal/buyer-terms). For purposes of these Terms, the Paddle statement above refers to website orders processed by Paddle. App Store and Google Play purchases are handled as described in Section 5.
4.2. Prices and the billing period are shown at checkout. Paddle may add sales tax or VAT where required.
4.3. Subscriptions are billed in advance for the billing period shown at checkout and renew automatically for another period of the same length until you cancel.
4.4. You can cancel at any time using the subscription-management link in your Paddle receipt email, through Paddle.net, or through your account settings if that option is available. Cancellation stops future renewals. You keep paid access until the end of the current billing period.
4.5. If we change subscription prices, we will notify you at least 30 days before the change applies to your next renewal. You can cancel before the new price applies.
4.6. If a renewal payment fails, paid features may be paused until payment succeeds. Your account and scripts stay on the Free plan.
5. App Store and Google Play purchases
If you subscribe inside the iOS or Android app through the App Store or Google Play, Apple or Google processes the payment under its own terms. Billing, cancellation and refunds for those purchases are handled by Apple or Google. In all other respects, these Terms apply.
6. Refunds
Refund eligibility and the process for requesting a refund are described in our Refund Policy (https://en.sufler.pro/refund). You may submit a refund request through https://paddle.net. Submitting a request within 14 days of purchase does not by itself guarantee a refund; eligibility is determined under our Refund Policy and applicable law. This does not limit any rights you have under the consumer law of your country.
7. Your content
7.1. Your scripts, texts and videos remain yours. We do not claim ownership of them.
7.2. You give us a limited, non-exclusive license to store, process, sync and display your content only to provide the Service to you. This license ends when you delete the content or your account, except for backup copies kept for a limited time.
7.3. You are responsible for your content and confirm that you have the right to use it. Do not upload content that is illegal or infringes the rights of others.
8. Acceptable use
You agree not to:
9. Our rights
The Service, its software, design and brand are owned by PIXAERO or its licensors. We grant you a personal, non-exclusive, non-transferable license to use the Service within your plan for as long as these Terms apply.
10. Availability and changes
We work to keep the Service running, but we cannot promise it will be uninterrupted or error-free. We may carry out maintenance and updates. Keep your apps updated to make sure all features work.
11. Disclaimer and limitation of liability
11.1. The Service is provided "as is" and "as available".
11.2. To the extent permitted by law, PIXAERO is not liable for indirect or consequential losses, lost profits or lost data. Our total liability to you for any claim is limited to the amount you paid for the Service in the 12 months before the claim.
11.3. Nothing in these Terms limits liability that cannot be limited by law, or your statutory rights as a consumer.
12. Ending these Terms
You can stop using the Service and delete your account at any time in the account settings or by writing to support@pixaero.pro. We may end these Terms or suspend your account if you seriously or repeatedly breach them. Sections 7, 9, 11 and 14 continue to apply after the end.
13. Changes to these Terms
We may update these Terms. We will post the new version on this page with a new date, and notify you by email or in the app about material changes at least 14 days before they apply.
Changes apply to new purchases from their effective date. For an existing subscription, material changes will apply to renewals after the effective date, subject to applicable law. You may cancel before the next renewal if you do not agree to the changes. If you continue using the Service after the changes take effect, the updated Terms apply to the extent permitted by law. Each purchase is governed by the Terms applicable to that transaction.
14. Governing law and disputes
These Terms are governed by the laws of the Republic of Kazakhstan. Please contact us first: most issues can be solved by email. Disputes that cannot be settled will be heard by the competent courts of Astana, Kazakhstan. If you are a consumer, you also keep the protection of the mandatory laws of your country of residence and may bring a claim there.
15. Contact
PIXAERO LLP
BIN 260740022573
23 Beyimbet Mailin Street, Almaty District, Astana 010000, Kazakhstan
Email: support@pixaero.pro
Phone: +7 707 417 47 70
Last updated: October 13, 2026
These Terms of Service ("Terms") are an agreement between you and PIXAERO LLP, a limited liability partnership registered in the Republic of Kazakhstan, BIN 260740022573, 23 Beyimbet Mailin Street, Almaty District, Astana 010000, Kazakhstan ("PIXAERO", "we", "us"). They govern your use of SUFLER.PRO: the web editor at edit.sufler.pro, the mobile apps for iOS and Android, and related services (the "Service").
By creating an account, using the Service or buying a subscription, you agree to these Terms, our Privacy Policy (https://en.sufler.pro/privacy) and our Refund Policy (https://en.sufler.pro/refund). If you do not agree, please do not use the Service.
1. Who can use the Service
1.1. You must be at least 16 years old, or the age of digital consent in your country if higher.
1.2. If you use the Service on behalf of a company, you confirm that you have authority to accept these Terms for it.
2. Your account
2.1. You need an account to use most features. You register with an email address and password or a supported sign-in method.
2.2. Keep your login details private. You are responsible for activity under your account. Tell us at support@pixaero.pro if you suspect unauthorized access.
2.3. We may limit the number of devices or simultaneous sessions per account to protect the Service.
3. Plans and features
3.1. The Service is available on a free plan and on paid subscription plans. The current plans, features and prices are listed at https://en.sufler.pro/price.
3.2. Free: cloud text sync, online editor, up to 5 chapters in Smart Script, and mirror and selfie teleprompter features with limits.
3.3. Pro: everything in Free, plus unlimited chapters, Bluetooth remotes and keyboards, and control from a second phone.
3.4. Pro+: everything in Pro, plus voice-controlled scrolling, control from the web editor, smartwatch control, auto-pauses, and selfie recording with a maximum recording length shown in the plan details and video quality up to 4K+.
3.5. Studio: everything in Pro+, plus multi-camera control and synchronization for multiple teleprompters, as described on the pricing page.
3.6. We may improve, change or remove features. If we remove a major paid feature during your paid period, we will tell you in advance and you may request a refund for the unused part.
4. Payments through Paddle
This section applies to purchases made through our website and processed by Paddle.
4.1. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Your purchase is also subject to the Paddle Buyer Terms (https://www.paddle.com/legal/buyer-terms). For purposes of these Terms, the Paddle statement above refers to website orders processed by Paddle. App Store and Google Play purchases are handled as described in Section 5.
4.2. Prices and the billing period are shown at checkout. Paddle may add sales tax or VAT where required.
4.3. Subscriptions are billed in advance for the billing period shown at checkout and renew automatically for another period of the same length until you cancel.
4.4. You can cancel at any time using the subscription-management link in your Paddle receipt email, through Paddle.net, or through your account settings if that option is available. Cancellation stops future renewals. You keep paid access until the end of the current billing period.
4.5. If we change subscription prices, we will notify you at least 30 days before the change applies to your next renewal. You can cancel before the new price applies.
4.6. If a renewal payment fails, paid features may be paused until payment succeeds. Your account and scripts stay on the Free plan.
5. App Store and Google Play purchases
If you subscribe inside the iOS or Android app through the App Store or Google Play, Apple or Google processes the payment under its own terms. Billing, cancellation and refunds for those purchases are handled by Apple or Google. In all other respects, these Terms apply.
6. Refunds
Refund eligibility and the process for requesting a refund are described in our Refund Policy (https://en.sufler.pro/refund). You may submit a refund request through https://paddle.net. Submitting a request within 14 days of purchase does not by itself guarantee a refund; eligibility is determined under our Refund Policy and applicable law. This does not limit any rights you have under the consumer law of your country.
7. Your content
7.1. Your scripts, texts and videos remain yours. We do not claim ownership of them.
7.2. You give us a limited, non-exclusive license to store, process, sync and display your content only to provide the Service to you. This license ends when you delete the content or your account, except for backup copies kept for a limited time.
7.3. You are responsible for your content and confirm that you have the right to use it. Do not upload content that is illegal or infringes the rights of others.
8. Acceptable use
You agree not to:
- copy, modify, decompile or reverse-engineer the Service, except where the law allows it;
- resell, share or sublicense your account or subscription;
- interfere with the Service, bypass its limits or access it by automated means not provided by us;
- use the Service for anything unlawful.
9. Our rights
The Service, its software, design and brand are owned by PIXAERO or its licensors. We grant you a personal, non-exclusive, non-transferable license to use the Service within your plan for as long as these Terms apply.
10. Availability and changes
We work to keep the Service running, but we cannot promise it will be uninterrupted or error-free. We may carry out maintenance and updates. Keep your apps updated to make sure all features work.
11. Disclaimer and limitation of liability
11.1. The Service is provided "as is" and "as available".
11.2. To the extent permitted by law, PIXAERO is not liable for indirect or consequential losses, lost profits or lost data. Our total liability to you for any claim is limited to the amount you paid for the Service in the 12 months before the claim.
11.3. Nothing in these Terms limits liability that cannot be limited by law, or your statutory rights as a consumer.
12. Ending these Terms
You can stop using the Service and delete your account at any time in the account settings or by writing to support@pixaero.pro. We may end these Terms or suspend your account if you seriously or repeatedly breach them. Sections 7, 9, 11 and 14 continue to apply after the end.
13. Changes to these Terms
We may update these Terms. We will post the new version on this page with a new date, and notify you by email or in the app about material changes at least 14 days before they apply.
Changes apply to new purchases from their effective date. For an existing subscription, material changes will apply to renewals after the effective date, subject to applicable law. You may cancel before the next renewal if you do not agree to the changes. If you continue using the Service after the changes take effect, the updated Terms apply to the extent permitted by law. Each purchase is governed by the Terms applicable to that transaction.
14. Governing law and disputes
These Terms are governed by the laws of the Republic of Kazakhstan. Please contact us first: most issues can be solved by email. Disputes that cannot be settled will be heard by the competent courts of Astana, Kazakhstan. If you are a consumer, you also keep the protection of the mandatory laws of your country of residence and may bring a claim there.
15. Contact
PIXAERO LLP
BIN 260740022573
23 Beyimbet Mailin Street, Almaty District, Astana 010000, Kazakhstan
Email: support@pixaero.pro
Phone: +7 707 417 47 70